Scam/Phising Emails
The following is a scam email. If you feel that you have received a fraudulent NCUA phishing e-mail, please forward the entire e-mail message to Phishing@ncua.gov
NCUA does not ask credit unions members for personal information. Anyone who receives an supposed e-mail or phone call from NCUA that asks for account information should consider it a fraudulent attempt to obtain their personal account data for an illegal purpose and should not follow the instructions in the e-mail or phone call.
If you inadvertently respond and provide confidential account information, please notify your credit union immediately. You should change affected accounts and PINs, and take any additional action recommended by your credit union to protect your account.
Sample Phising Email
From: National Credit Union Administration
Sent: Tuesday, April 29, 2008 5:06:05 PM
Subject: NCUA Accounts Management !
Error! Filename not specified.
Dear NCUA® member,
You have recently updated your Credit Union account according to our standard security procedures. Unfortunately the update procedure failed because some of the information you provided was incorrect. We have reason to believe that your account was accessed by a third party. Because protecting the security of your account is our primary concern, we have limited access to sensitive NCUA account features.
Please understand that we cannot respond to individual messages through this email address. It is not secure and should not be used for credit card account related questions.
Please take 5-10 minutes out of your online experience and update your personal records again.
To update your Credit Union records click on the following link: https://www.ncua.gov/my_account/FCUAdministration/ActivateFCU.asp
However, failure to update your records will result in account suspension.
Accounts Management as outlined in our User Agreement, NCUA® will periodically send you information about site changes and enhancements.
Thank you,
National Credit Union Administration® Customer Security Department.
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