QUICKEN EXPORT FROM HOME BANKING

To add additional security to the download process and format, Quicken no longer allows “open” exporting. Unfortunately, the credit union’s data processor is not participating in Quicken’s secure download system. This means that you will not be able to export from our Home Banking site to Quicken. However, for a fee you can download a conversion program from http://www.bigredconsulting.com to solve the export issue. We are sorry for any inconvenience that this may cause.

ACCOUNT SAFETY AND COMPLIANCE

FFCU works hard to ensure that your accounts are safe and comply with all federal regulations. That is why we have introduced a new safety feature. The next time you are in the credit union we will ask to scan your drivers license, capture your signature, and take your picture. Member Service/Teller staff will be happy to assist you in updating your account with these important safety features.

TRAVEL

If you are planning on travelling, please contact the credit union. We will put a memo on your account with your travel dates so that your debit card is not restricted during your travel dates. The Fraud Protection on our debit cards may flag your account as suspicious usage because of your travels. If we are aware of your general travel plans, we can make sure that your account is not restricted.

Lobby Hours Mon. – Fri. 8:30 a.m. to 4:30 p.m.Saturday Closed Drive-Thru Hours Mon. – Fri. 7:30 a.m. to 6:00 p.m.Saturday 9:00 a.m. – 12:00 p.m.
 
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